For your guidance, we’ve provided a detailed list of products that cannot be shipped. We have tried to make this page as complete as possible, but it is not necessarily exhaustive. There may be other items not specifically named which fall into one of the following categories.
Legal Restrictions | Safety Restrictions |
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Some products are prohibited due to exporting country, importing country or transportation regulations. In addition, items ultimately destined for countries subject to U.S. or international embargoes are prohibited. Shipments destined to certain prohibited persons and entities are also excluded from our fulfilment service. | Products that cannot be safely shipped include flammable products or dangerous items, e.g., products that are toxic or that may catch fire or explode during shipment. This category includes some everyday products such as aerosols and certain cosmetics. |
As you may know, there is a risk of certain lithium batteries catching fire. New regulations restrict the shipment of certain types of lithium batteries, which are considered “dangerous goods”. Although not all lithium batteries are affected by these regulations, be sure to check your product specifications carefully against the restrictions below.
CAN be shipped | |
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LITHIUM-ION BATTERIES WITH EQUIPMENT |
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LITHIUM-ION INSIDE EQUIPMENT | Regulations have not changed for iPhone, iPad, Kindle, Nook, etc. |
CANNOT be shipped | |
LITHIUM-METAL BATTERIES |
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LITHIUM-ION BATTERIES |
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LOOSE LITHIUM-ION BATTERIES |
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Other Important Information | |
SCREENING | We will screen the batteries in all electronic items at our export facility and will not be able to ship any items to you that fall into the above categories. That may mean that the product has to be returned to the merchant. |
DAMAGED or DEFECTIVE | We will not ship any lithium batteries (ion or metal type) that are confirmed or suspected to be defective or damaged. |
MORE INFORMATION | International Air Transport Association (IATA) |
Export and important regulations restrict the shipment of the following categories and goods.
CANNOT be shipped | |
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CASH, MONEY and RELATED ITEMS |
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CIGARETTES AND RELATED PRODUCTS |
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ELECTRONICS |
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SHARP OBJECTS |
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GAMBLING ITEMS |
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PERISHABLE PRODUCTS |
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FOOD PRODUCTS and DIETARY SUPPLEMENTS |
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PRECIOUS METALS and STONES |
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PORNOGRAPHIC and OBSCENE MATERIALS |
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MISCELLANEOUS |
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We are required to submit any items in this category for review. At the discretion of the authorities, the product may be seized for further investigation.
CANNOT be shipped |
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The following list only describes general categories of these types of products. It is not exhaustive. Each item has to be determined on a case-by-case basis, depending on the specific ingredients.
CANNOT be shipped |
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The following list only describes general categories of these types of products. It is not exhaustive. Each item has to be determined on a case-by-case basis, depending on the specific ingredients.
CANNOT be shipped |
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We are required to submit any items in this category for review by the government agency responsible for export compliance. Depending on their decision, the product may be:
CANNOT be shipped |
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For more information | |
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U.S. Export Restrictions | Please reference: |
U.K. and EU Export Restrictions | You can register to use the “Goods checker” web-based search tool published by the U.K. Department for Business Innovation and Skills. |
Kenya Import Restrictions | |
Import Restrictions by Country | Import restrictions vary by country. For information on import prohibitions and restrictions, please check with the Border Control authority for your country. Have a look at the World Customs Organisation web site to find your local customs office. |
A shipping solution that helps you shop and ship from USA and UK to Kenya
Gardens Arcade Kikuyu, 3rd Floor. Suite B2
Kikuyu Road
Kikuyu Township
Kenya.
Business Hours
Mon – Fri: 9am – 4pm
Weekends & Public Holidays: Closed